Sign up for our “Guardian” Maintenance Plan

After purchasing this maintenance plan, you will receive additional information by email regarding initial setup. You will also be contacted by a support representative to further assistance in completing setup. Don’t worry; We’ll be here to assist you.

Package Includes:

• Weekly updates tested in an offline staging environment prior to production updates (WordPress Core, Theme and Plugins)
• Security monitoring – monitor and respond to security issues, such as spam and brute force attacks, as they are identified.
• Daily offsite backups – automated backups executed once per day
• Uptime monitoring – if your website goes down, we will act to bring it back online and report on causes and related issues
• +1 hour of monthly support for website maintenance and changes.
  ^* Additional support may be provided at the separate hourly rate defined by your SLA (Service Level Agreement)
• Support contact via email and chat

^* Approved¹ project-based tasks that are not covered by other support packages are billed at a fixed hourly rate ² defined in a signed Service Level Agreement. Contact us to find out more.

¹ “Approved” specifies that both Darsky Creative and the client (you) have agreed in written form.

² All plans and rates subject to change contingent upon 30-day notice from Darsky Creative.